Michael Ehline is a bonafide victim's lobbyist in Washington D.C. He has lobbied congress multiple times on behalf of Cruise Ship Safety laws. Below is a list he has complied over the years to help injured passengers and crew. First of all, there is no government agency specifically in charge of cruise ship related problems.
Federal Maritime Commission (FMC) - Cruise Passenger Assistance. Competition and Integrity for America's Seas.